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Frequently Asked Questions
Are there side effects of light therapy?
Most users experience no side effects. Rarely, some may notice temporary redness, mild headaches, or eye strain if used improperly. Always avoid direct, unprotected exposure of eyes to high-intensity light.
Can I modify or cancel my order after placing it?
Orders can be modified only within the first few hours. Once your order has been processed and is ready for shipping, it can no longer be modified. If you need to cancel an order please contact us ASAP so we can cancel your order and any shipment associated with it before your order leaves our warehouse.
Can I use red and infrared light therapy together?
Yes. Many devices combine both wavelengths. Red light helps skin and surface-level tissues, while infrared penetrates deeper into muscles and joints. Together, they provide a complete therapy experience.
Can light therapy replace medical treatment?
Light therapy supports healing and wellness, but it’s not a substitute for medical care. Always consult a healthcare provider for serious or chronic conditions.
Do I need special training to use them?
No — most devices are user-friendly and safe for at-home use. Just follow the manufacturer’s instructions.
Do light therapy devices help with seasonal depression (SAD)?
Red and infrared devices are not typically used for SAD. Instead, bright white light therapy lamps (10,000 lux) are the standard treatment for seasonal affective disorder.
How can I track my order?
Your order can be tracked by visiting our order tracking page or logging into your account.
How do I choose the right device?
Purpose (skin vs. pain relief vs. fitness recovery)
Wavelengths (red, infrared, or both)
Size/coverage area
Power output (irradiance)
Budget & portability
How long do light therapy devices last?
LED-based devices often last 50,000+ hours (many years of use).
How long until I see results?
Skin improvements may take 4–6 weeks of consistent use.
Pain relief and muscle recovery can be noticed within days to weeks.
Results vary depending on condition and frequency of use.